2017 Session Descriptions

Advanced Guardian ad Litem (AGAL) sessions are subject to approval of the Missouri Bar Association.Continuing Legal Education (CLE) sessions are subject to approval of the Missouri Bar Association.
Circuit Clerk (CC) sessions designed specifically for clerks working on child support cases.
Management Training Rule (MTRC) sessions are subject to approval.
Fatherhood Forum (FF) sessions are geared toward Focus on Fatherhood attendees but open to everyone.

Tuesday, October 24

Workshop 24-01 Exploring the Prevalence of Domestic Violence in the Child Support Caseload (AGAL/CLE/FSD)
Room: Salon A & B
Presenter: Melissa Johnson & Mara Friesen
Overview: 
Every minute, twenty people become victims of intimate partner violence.  Are you seeing the impacts in your caseload?  How prevalent is domestic violence in the child support community?  More than one out of three custodial parents in the child support system report that one reason they ended their relationship with their child’s other parent was because of domestic violence, and  90% of domestic violence survivors would like to get child support if they could do so safely. This workshop will focus on practical tools and strategies that your agency can adopt and adapt for creating safer access to child support services for survivors and provide a road map for collaborating with domestic violence experts in your jurisdiction.

Wednesday, October 25  

Workshop 25-01 What gets measured, should get done. 
Room: Salon A & B
Presenter: Maximus
Overview: 
Child Support has many competing priorities.  From its “core” business to fatherhood, employment, domestic violence, and medical support.  With many priorities and limited resources, how does the program decide where to focus its resources?!  In the workshop “What Gets Measured, Should Get Done,” A panel of experts will discuss how the federal child support requirements – performance measures, data reliability, and self-assessment – will continue to determine the priorities for the child support program going forward.

Workshop 25-02 Achieving a Better Life Experience – ABLE (FSD)
Room: Pines
Presenter: Andrew Dziedzic
Overview: 
With the launch of the MO ABLE (Missouri Achieving a Better Life Experience), Missourians with disabilities now have tax-free savings plan for disability-related expenses so that they can save and invest without losing federal needs-based benefits. In this session, we will discuss the background to this program, how to open a MO ABLE account, and much more! 

Treasurer MO ABLE Presentation

Workshop 25-03 Team Building Through Effective Communication ((AGAL/CLE/FSD/MTRC)
Room: Lewis & Clark
Presenter: Jason Sax
Overview:
Communication with your team is a difficult balance. How do you provide instructional effective feedback that allows your team to grow? How do you communicate with your boss so you feel like you are heard? How do you encourage your team to feel confident to share their concerns in a profession manner? This training focuses on delivering and receiving productive feedback that will inspire teamwork, collaboration and ownership. This training has a team building exercise that will provide opportunity to practice delivering constructive feedback.

Workshop 25-04 Child Development: Why Dads are so important? (FF)
Room: Coumbia
Presenter: Tanesha Thompson
Overview: 
Why Dads are Important,  looks at the impact of father involvement on critical developmental domains during early childhood and the benefits of male parenting styles.

Workshop 25-05 It’s Attraction, not Promotion (FF)
Room: Meadows
Presenter: Todd Hadnot
Overview:
Share how our Faith-Based organization and the Fatherhood Initiative work together to provide services for fathers and mothers and the difficulties and barriers that exist. Share ways the program has improved how we look at fathers and their roles in the family.

Workshop 25-06 ReEntry Simulation (Limited Capacity) (AGAL/CLE/FSD)
Room: Salon A & B
Presenter: Melissa Johnson and Kori Thiessen
Overview: 
The Reentry Simulation is a hands-on, interactive exercise which allows individuals to gain an understanding of the obstacles and challenges offenders face when releasing from a term of incarceration.  During the simulation, participants will be assigned the identity of a fictional offender and navigate through a series of events in an effort to successfully reintegrate into the community.

Workshop 25-07 Active Shooter/Active Threat (AGAL/CLE/FSD/MTRC)
Room: Pines
Presenter: Sergeant Scott White
Overview: 
This presentation will focus on how to be prepared and gain the skills needed to prevent, recognize and increase your ability to survive during an active shooter/active threat incident. You will also learn how to make educated life-saving decisions regarding which actions to take during an active shooter incident.

Workshop 25-08 Give ‘Em the Pickle (FSD/MTRC)
Room: Lewis & Clark
Presenter: Darlene Fritz
Overview:  
In our organization we have many “customers.” Our clients, our community partners, and yes, those people that we work with! We all know that for the most part, when people “get what they want” they are happy. What we sometimes forget is that happy people are more productive, cooperative and create fewer problems! While we can’t give everyone everything they want, there are some things that we can do to improve customer satisfaction and see results that will benefit everyone. In this session we will see what “serving our customers” looks like, specifically focusing on the people that we work with and the clients we serve. Robert E. Farrell, founder of Farrell’s Ice Cream Parlors, takes us on a light-hearted journey that reminds us that our success is largely based on customer satisfaction and teaches us the benefits of respecting and valuing individuals in the work place.

Workshop 25-09 Trauma-Informed Work with Fathers (FF)
Room: Columbia
Presenter: George Williams
Overview: 
Trauma-Informed Work with Fathers is a workshop that explores the impact of trauma on fathers and the added daily drama (stressors) to assist fathers in becoming more effective by increasing their calm. The research, theory and practice rich content provides the latest, relevant and easy to understand explanations and models.  Presented as a dynamic interactive workshop that engages through dramatic monologue, video, poetry, music, activities and practical information that targets all attendees.

Workshop 25-10 Child Development: Why Dads are so important? (FF)
Room: Meadows
Presenter: Tanesha Thompson
Overview: 
Why Dads are Important,  looks at the impact of father involvement on critical developmental domains during early childhood and the benefits of male parenting styles.

Workshop 25-11 ReEntry Simulation (Limited Capacity) (AGAL/CLE/FSD)
Room: Salon A & B
Presenter: Melissa Johnson and Kori Thiessen
Overview: 
The Reentry Simulation is a hands-on, interactive exercise which allows individuals to gain an understanding of the obstacles and challenges offenders face when releasing from a term of incarceration.  During the simulation, participants will be assigned the identity of a fictional offender and navigate through a series of events in an effort to successfully reintegrate into the community.

Workshop 25-12 Pathways to Success: A Strong, Smart Solution for Workforce Development (AGAL/CLE/FSD/MTRC)
Room: Pines
Presenter: Jana Nulik
Overview: 
The Pathways to Success holistic model provides experiential relationship and workforce readiness training integrated with cognitive behavioral skill development in a dynamic, non-traditional setting. This model provides training, job placement and retention services, individual coaching, mentoring and more to fathers while helping to create opportunities for both education and transitional employment – allowing them to both earn and learn, in order to better provide for themselves and their families. Our holistic approach reduces barriers in all aspects of a parent’s life while also facilitating the creation of a detailed Life Plan that outlines SMART goals for overcoming current and potential challenges to achieving success and independence.  We will offer best practices and strategies for implementing this type of approach to workforce development and family services. This workshop will be highly interactive and promises to be educational, inspirational and fun.

Workshop 25-13 Moving Forward with the Modernized Child Support Portal (FSD)
Room: Lewis & Clark
Presenter: Jay Butler
Overview:
The Child Support Portal provides a powerful set of tools to assist you in effectively managing your caseload by maximizing your use of valuable federal systems data and resources. Whether you need to obtain income and asset information, verify disability or incarceration status, or communicate with an interstate case partner, there is a tool for almost every job.  Join us to learn how the Federal Office of Child Support Enforcement and the Missouri Family Support Division have been working together on the Child Support Portal Modernization Project to ensure that  you have the right tools and know how best to use them to increase the effectiveness and efficiency of your case processes.

Workshop 25-14 Trauma-Informed Work with Fathers (FF)
Room: Columbia
Presenter: George Williams
Overview: 
Trauma-Informed Work with Fathers is a workshop that explores the impact of trauma on fathers and the added daily drama (stressors) to assist fathers in becoming more effective by increasing their calm. The research, theory and practice rich content provides the latest, relevant and easy to understand explanations and models.  Presented as a dynamic interactive workshop that engages through dramatic monologue, video, poetry, music, activities and practical information that targets all attendees.

Workshop 25-15 An Innovative Approach to Child Support Enforcement (FF)
Room: Meadows
Presenter: Lisl King Williams
Overview: 
During the workshop we will review the economic impact and social consequences of the establishment and enforcement of child support with respect to low income families. We will discuss how the establishment and the enforcement of child support orders can quell co-parenting efforts, reduce employment among non-custodial parents and otherwise dismantle the family unit. After examining the economic and social consequences, we will discuss innovative strategies and programs that will promote and encourage co-parenting among the parties, and remove the disincentive to work for the non-custodial parent.

Workshop 25-16 Ethics for Attorneys, Doing What a Lawyer Does Best: Helping Others (AGAL/CLE/FSD)
Room: Salon A & B
Presenter: Anne Chambers
Overview: 
The presentation will discuss strategies to battle compassion fatigue, provide information on common personal concerns faced by attorneys, resources available to them, and conclude with strategies to conquer procrastination.

Workshop 25-17 FSD Child Support Intake Center (FSD/MTRC)
Room: Pines
Presenter: Steve Kissinger and Stephanie Terrio
Overview: 
From file folders overflowing with paper to electronic imaging of documents, the Missouri Child Support Program has functioned for six years using OnBase as our Document Management System. How did we get here… how are we doing… and where do we go from here? During this session, the IV-D Contract Manager and the MAXIMUS/MIDM Project Manager will look at current operating procedures and discuss tips, tricks, and some helpful information when it comes to Mail Processing, Case Initiation, and Electronic Document Management.

Workshop 25-18 Innately Inspired (Self Care) (AGAL/CLE/FSD)
Room: Lewis & Clark
Presenter: Dr. Phelps
Overview: 
Taking a look within yourself to live an inspired life. Finding self worth, your gift and passion to live to your full potential. To fully experience this beautiful life we are given. Learning how to form daily habits to cultivate a life worth living. Find yourself, and hold on to that forever. You are more than capable to do great things. The question is, when will you begin to find that greatness within? 

Workshop 25-19 It’s Attraction, not Promotion (FF)
Room: Meadows
Presenter: Todd Hadnot
Overview:
Share how our Faith-Based organization and the Fatherhood Initiative work together to provide services for fathers and mothers and the difficulties and barriers that exist. Share ways the program has improved how we look at fathers and their roles in the family.

Workshop 25-20 An Innovative Approach to Child Support Enforcement (FF)
Room: Meadows
Presenter: Lisl King Williams
Overview: 
During the workshop we will review the economic impact and social consequences of the establishment and enforcement of child support with respect to low income families. We will discuss how the establishment and the enforcement of child support orders can quell co-parenting efforts, reduce employment among non-custodial parents and otherwise dismantle the family unit. After examining the economic and social consequences, we will discuss innovative strategies and programs that will promote and encourage co-parenting among the parties, and remove the disincentive to work for the non-custodial parent.

Thursday, October 26

Workshop 26-01 Child Support Trials (AGAL/CLE/FSD)
Room: Salon A
Presenter: Scott Fox
Overview: 
Child support prosecutions can take quite a lot of time to conclude, and victims have notification and rights to be present under the Missouri Constitution. This discussion will center on evidentiary issues regarding child support prosecutions such as:

  1. How do you conduct a preliminary hearing without the attendance of the custodial parent?
  2. What victim provided records do you disclose to opposing counsel?
  3. How often do you contact the custodial parent during the pendency of the child support prosecution?

The topics will be lead but open to feedback and discussion.

Victim Centric Prosecutions

Workshop 26-02 Tribal Child Support 101 An Overview (AGAL/CLE/FSD)
Room: Salon B
Presenter: Shelly Tuttle
Overview:
There are more than 60 federally recognized tribes and tribal consortia providing comprehensive IV-D services in 22 states.  Each tribal program is unique in its own way with different procedures and ways of operating. This session will highlight the history of IV-D Tribal Child Support programs, take a look at current/trending issues, and examine how State and Tribal programming compare. The presenters will share specifically about the Meskwaki Nation Child Support Services’ wrap-around services and partnerships, and offer tips to effective intergovernmental work between State and Tribal agencies.

Workshop 26-03 Mental Health- Special Needs (AGAL/CLE/FSD)
Room: Pines
Presenter: Mathew Gass
Overview: 
This training provides an overview of the scope and prevalence of mental illness in our communities and addresses how these invisible illnesses present unique challenges for individuals who carry these diagnoses as well as those who work with people who have mental health conditions. During this training, we will discuss effective strategies to identify those who may have mental health needs and share communication techniques proven to effectively keep conversations moving forward, while avoiding resistance when working toward common goals.

Workshop 26-04  License Suspension Best Practices (AGAL/CLE/FSD/MTRC)
Room: Lewis & Clark
Presenter:  Jason Ford
Overview: 
This session is designed to look at the use of license suspension to enforce child support cases.  We will look at some of the policies for license suspension from how we get it started to monitoring the cases in progress.  If you handle license suspension actions, you surely have ideas on what works best.  Come join the conversation to help others figure out the “best practices” when using license suspension on their cases as well.

Workshop 26-05 Prevention (FF)
Room: Columbia
Presenter: Meredith Childs
Overview: 
WellCare removes social barriers to accessing community-based public assistance programs and services called the Social Safety net.  The Community Advocacy team identifies creative gap-fill strategies and fundraising opportunities with state and regional leadership as dictated by available social safety net and public health statistics.

Health Connections Program Elements

  • Community Activities-Community-based health and wellness events which aid in prevention and addressing immediate issues/concerns.

Research Methods

  • Data Collection-Qualitative/Quantitative

Workshop 26-06 Fatherhood Policies, Practices and Programs;Child Support Outreach: Past, Present, Future (AGAL/CLE/FSD/FF)
Room: Meadows
Presenter: David Hartsfield
Overview: 
The presentation will explore the evolution of outreach efforts on the part of the State of Missouri Family Support Division to provide services to parents through the Child Support program; and its collaboration with, and impact on, fatherhood programs and organizations.  This effort has been fueled by a desire to expand the scope of services provided in terms of populations served, the actual types of services provided, the types of community partners involved, the nature of these collaborations, and the goals of such efforts.  However this gradual expansion has been met with changes in direction on the part of state government and dwindling resources.  The future directions of these collaborations will be explored in light of past trends and current realities.

Workshop 26-07 IV-D Law Update (AGAL/CLE/FSD) (.5 Ethics)
Room: Salon A
Presenter: Dan Pingelton, Esq.
Overview: 
Legal developments over the past year will be reviewed, including: Paternity: * Are pre-embryos children, or property? * May a mother reverse paternity? Support calculation: Section 453.400.1 forbids step-parent income. Section 452.370.1 suggestions otherwise. What gives? * May a Form 14 caveat be rebutted? College support: How can a non-redundant support order be calculated? Enforcement: A handy case for transferee liability and piercing the veil for personal liability. This session includes .5 hours of ethics CLE, as we’ll discuss a a few problematic trends in the IV-D program, with suggestions for improvement. For the last half of MCSEA’s existence, Past-President Dan Pingelton has presented this session. He returns for his 21st year, asking for your questions, opinions, sense of humor and energy at MCSEA’s 40th anniversary.

MCSEA IV-D Law Update 2017

Workshop 26-08 The Changing Landscape of Employers (FSD)
Room: Salon B
Presenter: Bonita Weber-Vaught
Overview: 
In this session, Bonita provides a global look at employer data and member employer data has changed over the past 20 years.  You’ll receive a brief history of what MACSS used to look like and how it looks today. More important, you’ll find out what it means to you.

Workshop 26-09 MO HealthNet 101 (FSD)
Room: Pines
Presenter: Dawne Votra
Overview: 
The MO HealthNet program provides health coverage for children, parents/caretaker relatives, pregnant women, and aged, blind, or disabled individuals. This presentation will discuss who can receive coverage, who is included in a household, income guidelines and premium vs. non-premium coverage, as well as ways to apply.

We will cover the types of information an applicant can self-attest to vs. what must be verified. Our requirement to complete referrals to Child Support and a parent’s responsibility to cooperate will also be covered. Additionally, we will talk about the Medical Review Team process to explain how we determine disability for MO HealthNet for the Aged, Blind and Disabled applicants not receiving SSDI/SSI.

Workshop 26-10 Case Opening for Circuit Clerks (CC/FSD)
Room: Lewis & Clark
Presenter:  Kerensa Morrow-Kempf
Overview: 
This session is designed especially for circuit clerks. In this session, we will cover screening for members and cases to avoid duplicate member and case situations, finding a person or case in MACSS, using existing information, member demographics and adding a case. This is great information if you have not yet attended formal training. For seasoned circuit clerks, this is an excellent refresher.

Workshop 26-11 Building the foundations in our children’s lives (FF)
Room: Columbia
Presenter: Jery Márquez
Overview: 
In this workshop we will talk about why is so important for dads to be there before the baby is born, and how to bond with the baby after he or she is born. We will talk about Gatekeeper Phenomenon, Teamwork, Protective Role, Crying Baby, and postpartum depression and how Postpartum Depression affect men as well.

Workshop 26-12 Practice Makes Perfect (FF)
Room: Meadows
Presenter: Brian Williams
Overview: 
In this session participants will examine best practices and strategies in the field of fatherhood that enhance outcomes for father involvement in the lives of their children. Emphasis will be placed upon the key components of healthy father involvement in the areas of 1) Child Well-being; 2) Gender Equity; 3) Men’s Development; 4) Community Development.

Workshop 26-13 Prosecuting Attorney Judicial Statistics Reporting – 1 Year Later (AGAL/CLE/FSD)
Room: Salon A
Presenter: Greg Campbell & DeeAnn Davis
Overview: 
One year after initiating the Prosecuting Attorney Judicial Statistics (PAJS) webpage we have statistics to show.  Come learn how to navigate the webpage, enter your legal activity statistics, and generate reports.The PAJS site provides statistics on judicial actions taken by each Prosecuting Attorney office monthly. A contact list for each office is also available. Bring your questions, comments and observations.

Workshop 26-14 Lessons from St Louis County Parenting Court (AGAL/CLE/FSD)
Room: Salon B
Presenter: Andrea Clark, Mary Meyers, & Dennis N. Smith
Overview: 
St Louis County Courts, Domestic Relations Services, and the Prosecuting Attorney’s office have been collaborating on the State Paternity Docket since 2010. Through the Prosecutor’s policy to attempt genetic testing in all cases, the Court’s decision to send meaningful notice to all parties, and the participation of six experienced and effective social workers to facilitate parenting plans for both represented and unrepresented parents, St Louis County is replacing default judgments with meaningful paternity orders.   Judge Dennis Smith, Andrea Clark from Domestic Relations Services, and Mary Meyers from the Prosecutors Office are here to talk about why we believe it is important, what is working well for that docket, the lessons we have learned, things that have surprised us, and how and why we think it would serve you well to begin this endeavor in your communities.

Workshop 26-15 The Full Time Job Myth (AGAL/CLE/FSD)
Room: Pines
Presenter: Jenita Hladyshewsky
Overview: 
Unveiling the truth of what it takes for parents to effectively provide for their families. Although society states that sustainable employment means achieving a full-time job with benefits, the truth is it needs to be much more. Whether it’s a second job, a micro-enterprise, or advancing your education; fathers need a “side-hustle” to make it in today’s economy. We will be discussing innovative ways to educate these unwritten rules and engage today’s parents in embracing this new phenomenon.

Workshop 26-16 Orders and Obligations for Circuit Clerks (CC/FSD)
Room: Lewis & Clark
Presenter:  Kerensa Morrow-Kempf
Overview: 
This session is designed especially for circuit clerks. In this session, we will cover adding orders and obligation to MACSS. This is great information if you have not yet attended formal training. For seasoned circuit clerks, this is an excellent refresher.

Workshop 26-17 The Moses Project Fathers Coming Out of the Shadows (FF)
Room: Columbia
Presenter: Curtis Pitts
Overview: 
The Moses Project will offer sustainable community based programing, that will foster hope, action, and a commitment to build their community from within. The Moses Project will enhance the areas of faith, economics development, and the local education curriculum. We will improve the academic levels of the target population. Our Business & Leadership incubator is an business development tool designed to accelerate the growth and success of an individual’s educational and entrepreneurial skills through an array of leadership and business support training resources and services. We will use the total Moses Project plan to create a business and cultural hub in the community that our participants live and ultimately vend. Our Business & Leadership Incubator’s main goal is to produce successful individuals and firms that will leave the program intellectually and financially viable and free standing. Our incubator “graduates” will leave financially proficient, ready to build a better community, educationally energized, and with the intent to create jobs, revitalize their neighborhoods, and cultural prepared to compete in this global market. Driven by new technologies and that will strengthen local and national economies.

Workshop 26-18 No Job, No Pay (FF)
Room: Meadows
Presenter: Curtis Pitts
Overview: 
How do we expect them to pay child support when they cannot secure employment? Strategies to assist at-risk noncustodial parents to gain employment.

Workshop 26-19 Employer Non-Compliance (AGAL/CLE/FSD)
Room: Salon A
Presenter: Jennfier Addadi
Overview: 
In this session, you’ll learn how to make the case against an employer who will not comply with FSD’s income withholding orders.

Workshop 26-20 PA Round Table Jail Diversion Projects (AGAL/CLE/FSD)
Room: Salon B
Presenter: Lara Fors, Alisha Ohara, Rick Pierce, Marta Tilney, Commissioner Ward
Overview:
Do you want to start a Pa renting Court or Jail Diversion program in your jurisdiction but aren’t sure where to begin?  This session will give an overview of Clay County’s new Parenting Court program, the City of St. Louis’ Jail Diversion program, and the Post-Plea program from Cooper and Pettis County.  Learn about the resources and relationships these offices have formed in order to start their programs, how these counties have approached similar issues with different methods, and most importantly, how to do this with little to no cost.  Further, this program will talk about the logistics and benefits of offering diversion to those charged with criminal non-support and civil contempt. 

Workshop 26-21 Making a Difference (FSD/MTRC)
Room: Pines
Presenter: Heather Jones
Overview: 
The child support programs serve one quarter of all children and half of all poor children in the country and is uniquely positioned to help a large percentage of poor and near-poor families. This session will include how child support professionals can assist both low-income custodial and noncustodial parents by working collaboratively with other programs such as the Community Services Block Grant (CSBG) and the Low Income Home Energy Assistance Program (LIHEAP).  Because together we can all make a difference.

Workshop 26-22 Tell me what you really want (Providing good customer service.) (FSD/MTRC)
Room: Lewis & Clark
Presenter:  Vickie Endicott
Overview: 
What does good customer service look like?  How can we figure out what the client is really asking?  This session addresses the many aspects of quality Customer Service as well as tips on de-escalating that angry client.  Join the session and share some of your own unique experiences and participate in some engaging activities!

Workshop 26-23 The Full Time Job Myth (AGAL/CLE/FSD)
Room: Pines
Presenter: Jenita Hladyshewsky
Overview: 
Unveiling the truth of what it takes for parents to effectively provide for their families. Although society states that sustainable employment means achieving a full-time job with benefits, the truth is it needs to be much more. Whether it’s a second job, a micro-enterprise, or advancing your education; fathers need a “side-hustle” to make it in today’s economy. We will be discussing innovative ways to educate these unwritten rules and engage today’s parents in embracing this new phenomenon.

Workshop 26-24 Prevention (FF)
Room: Columbia
Presenter: Meredith Childs
Overview: WellCare removes social barriers to accessing community-based public assistance programs and services called the Social Safety net.  The Community Advocacy team identifies creative gap-fill strategies and fundraising opportunities with state and regional leadership as dictated by available social safety net and public health statistics.

Health Connections Program Elements

  • Community Activities-Community-based health and wellness events which aid in prevention and addressing immediate issues/concerns.

Research Methods

  • Data Collection-Qualitative/Quantitative

Friday, October 27

Workshop 27-01 At Risk and Being Sold – What You Need to Know About Our Youth and Human Trafficking (AGAL/CLE/FSD)
Room: Salon A & B
Presenter: Nannette Ward
Overview: 
Human trafficking is the second largest and fastest growing criminal industry in the world. Children of all ages and backgrounds are lured, tricked, and forced into the commercial sex industry in large cities and small towns in every state across our country. This session will address the many ways trafficking occurs, risk and trafficking indicators in youth, social media use by youth and traffickers, trafficking prevention, and what to do when a victim is identified.

Workshop 27-02 The Fathers in Reentry
Room: Columbia
Presenter: Dr. Ladell Flowers, Executive Director at Dismas House of Kansas City
Overview: 
Whether it’s overcoming an addiction, properly managing anger or living lawfully, Dismas House of Kansas City has helped thousands of men and women transition to a life of freedom.

Dismas House provides more than 11,000 hours of counseling and treatment hours each year. With a team of certified treatment professionals and more than 35 years experience, Dismas House continually achieves outcomes that exceed national benchmarks.

Give a man a fish, and he’ll eat for a day.
Teach a man to fish, and he’ll eat for a lifetime.

 

Workshop 27-03 Colors Personality Spectrum (AGAL/CLE/FSD/MTRC)
Room: Salon A & B
Presenter: Martha Stewart
Overview: 
Most of us have been taught the lesson of treating others the way WE would like to be treated… the “Golden Rule.”  But maybe a better lesson would be to treat others the way THEY would like to be treated.  In this workshop we’ll be using a version of the COLORS personality assessment tool.  We’ll cover the four personality types and talk about primary motivators, stressors and values, in ourselves as well as others.  With this knowledge, participants will learn how they can modify the way they speak and act (and even react) in order to be understood and to understand others more effectively; even when very different perspectives are involved.